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Advisory Group Advisory Group

Beyond Biometrics: How AI Is Securing Mobile Banking

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 Introduction: Mobile Banking is Convenient — and Vulnerable

By 2025, mobile banking is the default payment mode in the Middle East and globally. By a few keystrokes on their phones, Riyadh, Dubai, Cairo, and Amman customers can send money, invest, or take out money — anywhere, anytime.

But it is not cheap: security threats are increasing at the same rate as adoption.

Fraudsters aren’t physically cracking open banks anymore — they’re hacking into devices, logging in while airborne, and impersonating customers. Smart banks, as such, are now moving beyond biometrics — and turning to Artificial Intelligence (AI) to protect each tap, swipe, and interaction.

Firms such as Advisory Group are assisting local banks to move away from conventional forms of authentication toward artificial intelligence-driven cell phone security systems — systems that keep their customers safe without slowing them down.

 Why Biometrics Alone Are Not Enough

Biometrics — for instance, fingerprints and face scans — were the go-to security solution. But today’s hackers are smarter, and deepfakes are more convincing than ever.

Here’s what’s happening:

•   Fake biometric data is being generated using AI

•  Devices are being cloned to trick basic systems

•   Social engineering is targeting less tech-savvy users

In short, static biometrics can be spoofed — and that’s a big risk.

How AI Adds a New Layer of Mobile Security

AI doesn’t base itself on one snapshot or fingerprint. It tracks user behavior, device usage, and context in real-time trying to flag if something feels “off.”

What AI Watches:

• Screen pressure and typing pace

• Login time and location

• Device movement (your tapping and holding patterns)

• Patterns of transactions in frequency and type

• App usage and notification interaction patterns

If something is not right — such as an unknown-country logon or untypical typing cadence — AI can terminate the session, initiate two-factor authentication, or warn a real human operator in real-time.

GCC and MENA: A Growing Target — And A Smarter Response

Regular mobile-first populations and quick digital banking growth are leaving their imprint, and the Middle East is a top target for cybercrime.

Regional Examples

• UAE Banks leverage AI to monitor mobile app anomalies and freeze accounts in seconds of suspicious behaviour.

• Saudi Banks are adopting new voice-enabled AI that identifies users using speech tone and rhythm.

• Advisory Group’s AI platform assists banks in developing adaptive mobile security platforms that learn with every user’s activity — without compromising regional privacy regulations and compliance standards.

Advantages of AI-Driven Mobile Security

BenefitImpact
Behavioral biometricsRecognizes users based on their habits, not just fingerprints
Real-time threat detectionStops fraud before money leaves the account
Seamless UXCustomers don’t feel interrupted — AI works quietly in the background
Continuous learningSystems improve with each interaction
Reduced false positivesOnly real threats are flagged, reducing customer frustration

Key Challenges to Address

Even AI can have limitations, particularly if done poorly.

• Over-surveillance risk: Customers will feel monitored or lose faith if privacy is not upheld

• Missed threats: AI may fail to detect a threat if trained on bad data

• Detection algorithm bias: AI may incorrectly flag some users with insufficiently diversified data sets

• Diversity of devices: AI needs to accommodate various OS versions, languages, and mobile habits

That’s why responsible AI + human oversight is still needed.

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Advisory Group’s Approach to Mobile Banking Security

Advisory Group helps banks design and deploy AI models that are:

  • Culturally aware (e.g., Arabic name variations, dual language support)
  • Explainable (every decision is logged and can be reviewed)
  • Modular (easily integrated into existing banking apps)
  • Privacy-compliant (aligned with GCC data protection standards)

Their mobile-first tools ensure that even high-risk transactions are approved or denied in real time, without putting users through excessive steps.

A Cultural Note: Mobile Security Isn’t Just Technical — It’s Personal

In MENA, trust in mobile apps is associated with family security, dignity of money, and religious beliefs. When a user is cheated or hacked, the loss is not just financial — it hurts reputation.

Mobile banking security, therefore, needs:

• Cross-Arabic user interface and dialect support

• Shariah-compliant financial ethics

• Simplicity of use for older or technology-less users

AI platforms that grasp this local context — such as Advisory Group’s — yield more solid adoption and more trust.

Real-World Use Case: Stopping Deepfakes in Real-Time

A Gulf giant bank recently faced a deepfake-powered onslaught of fraud attempts. Advisory Group’s AI platform:

• Identified suspicious login behaviour (incorrect time zones + incorrect screen pressure)

• Marked these sessions prior to money transfer initiation

• Mapped granular evidence to be reported to regulators

The payoff: No customer loss, unshakeable trust intact — and quicker resolution with the regulators.

The Future: AI That Knows You Better Than Hackers Do

With mobiles becoming our wallet, advisor, and ID card, AI needs to become our unseen guardian.

Before long, we will witness:

• Emotion-sensing AI that detects coercion or distress

• Voiceprint authentication through AI for additional security on voice calls

• Tailored fraud alerting on your unique financial DNA

The best mobile banking security isn’t digital, it’s predictive, unseen, and highly human-aware.

Conclusion: Security That Moves with You

Mobile banking will only grow — and so will its threats.
But with AI, banks no longer have to choose between safety and convenience.

AI helps secure mobile banking not just at login, but at every touchpoint. And with firms like Advisory Group leading the charge in the GCC, the future of mobile banking is safe, smart, and seamless.

Because real security doesn’t stop you — it moves with you.